Stripe retries the card. We get your customer to actually fix it.
Most failed payments need the customer to act — update an expired card, clear a hold. Stripe Retries can't make that happen. RetryFi connects to your Stripe, shows exactly how much you've lost in the last 90 days, then recovers it with branded emails that get customers to update their card.
- 1. Enter your email
- 2. Connect Stripe
- 3. See your real numbers
We never see or store card numbers. The audit only reads your invoices, then disconnects automatically when it finishes.
How it works
How RetryFi seals the leak.
Connect once. From that moment every failed payment rides the same recovery engine — caught in seconds, retried with patience, nudged under your name. Here's the whole journey.
Stage 1 of 4 · Connect
One click, and the scan starts
Connect Stripe with OAuth — no code, no API keys to paste. RetryFi pulls your company name, website and support email straight from your Stripe profile, so every recovery email is branded from the first send. Then it back-scans your last 90 days of invoices and pulls the failures it finds into recovery — you have recoveries in flight seconds after connecting.
Stage 2 of 4 · Detect
Caught in seconds, read correctly
RetryFi listens to your Stripe live. The moment a renewal fails, it reads the decline code and works out what the failure actually needs. Insufficient funds? A patient retry will likely catch the balance. Expired or stolen card? No retry can fix that — your customer has to act, so it goes straight to them.
Stage 3 of 4 · Re-engage
Patient retries, then your voice
Soft declines get four retries — at 4 hours, then 3, 4 and 7 days — spaced so balances recover and banks don't see hammering. If retrying can't fix it, a four-email sequence takes over, sent under your name and logo, escalating gently from friendly heads-up to final notice. The moment your customer pays or fixes their card, everything stops.
Stage 4 of 4 · Recover
Watch the revenue come back
Every save lands on your dashboard — recovered this month, all time, your recovery rate, and a feed of every retry and email as it happens. You keep all of it: flat monthly pricing, no percentage cut, ever. Start free with 10 recoveries a month.
Fully automatic, end to end — connect once, never touch it again.
The emails
Your brand, in their inbox.
When the card itself is the problem, no retry can fix it — your customer has to act. These four emails do the asking: sent under your name, escalating gently from friendly nudge to final notice, and stopping the moment the payment goes through.
Lumen Analytics
Reply-To: support@lumenanalytics.com
To: Alex · Immediately · Email 1 of 4
Your payment for Lumen Analytics couldn't be processed
Lumen Analytics
Reply-To: support@lumenanalytics.com
To: Alex · Day 3 · Email 2 of 4
Reminder: please update your payment for Lumen Analytics
Lumen Analytics
Reply-To: support@lumenanalytics.com
To: Alex · Day 7 · Email 3 of 4
Action needed: your Lumen Analytics subscription will be paused
Lumen Analytics
Reply-To: support@lumenanalytics.com
To: Alex · Day 12 · Email 4 of 4
Final notice: your Lumen Analytics account
Same template and styling as the live email — sample customer and amount shown. Each real send uses that customer's invoice details and a unique Stripe-hosted payment link.
Built into every send
Sent as you
Your name and logo on every email, replies routed straight to your support inbox — so every conversation stays between you and your customer.
Secure by construction
The update-payment button opens Stripe's hosted portal. Card numbers never touch you — or us.
Stops the instant they pay
Pay or fix the card at any point and the whole sequence cancels itself. A 48-hour cap per customer keeps it polite.
Fixed, human-written templates
Four emails over twelve days — each send fills in your customer's name, amount and card details, with a unique Stripe-hosted payment link.
The math
First the estimate. Then your real number.
Failed payments were projected to cost subscription businesses more than $129 billion in 2025 (Recurly). The slider shows the industry average at your size — the free audit replaces it with your own Stripe's numbers.
The industry average
- Revenue at risk, monthly
- $4,500
- Over a year
- $54,000
Industry average: subscription businesses lose ~9% of MRR to failed payments and involuntary churn. Baremetrics — Dunning Management: The Complete Guide for SaaS
An average can't know your number — your Stripe can. The free audit reads your last 90 days in about a minute.
That was the average. Get your number.
We never see or store card numbers. The audit only reads your invoices, then disconnects automatically when it finishes.
Pricing
One flat price. Every recovered dollar is yours.
Priced for founders, not enterprise retention suites — a flat monthly price with no percentage cut, ever. No $249/mo minimums.
Free
$0USD / mo
10 failed payments recovered / month
- Smart retries
- 4-email dunning sequence
- Recovery dashboard
- Auto-branded emails
Pro
Most popular$29USD / mo
50 failed payments recovered / month
- Everything in Free
- Up to 50 failed payments recovered
- Slack notifications
Scale
$79USD / mo
200 failed payments recovered / month
- Everything in Pro
- Up to 200 failed payments recovered
- Priority support
Remember the $9,340 you watched come back? Recovering it on Pro costs $29 — not a cent of it is ours.
FAQ
The questions founders ask before they connect.
Short answers, no fine print. If yours isn't here, a human reads every email:
support@retryfi.comNo. Connect Stripe and you're done. No webhook URLs, no code snippets, no DNS changes. RetryFi handles everything automatically.